Shipping & Returns
We keep it simple so you stay focused. At Serve 2 Survive, every order is made to order and shipped with care. Please review our policies below.
Shipping
- United States: Free shipping on all orders. Average delivery time is 7–14 business days.
- Canada, United Kingdom, Australia: Discounted international shipping available. Flat rate $9.95 USD per order. Delivery time is 10–21 business days depending on customs.
- Processing Time: Orders are processed within 2–5 business days before shipping.
- Tracking: All orders include tracking information once shipped.
We are not responsible for delays caused by carriers, customs, or incorrect addresses entered at checkout.
Returns
We only replace items that are:
- Damaged in transit
- Defective in manufacturing
- Incorrectly fulfilled
Claims must be submitted within 30 days of delivery with photo evidence. If approved, we will send a replacement of the same item. We do not accept returns or exchanges for sizing, fit, or buyer’s remorse.